FAQS

Are mobile amplifiers certified?

Yes, all our amplifiers are CE and R & TTE certified. 

 

Can a mobile amplifier help with my signal?

Yes, the installation is simple and takes about 15 minutes. Most mobile phone users have experienced network problems in the course of their total mobile phone usage.

Lack of signal, broken connections and poor quality is caused by weak signal and network overload.

If you experience any of these symptoms in your home / office, storage space, public place or vehicle, a mobile amplifier can amplify the weak signal and give you full reception (4 or 5 dashes), resulting in a strong and clear mobile signal .

The same goes if you experience a weak or slow signal on texting, 3G broadband, WAP or other mobile features, a gain package can help you. For broadband data services, a mobile amplifier will not only improve the range, but also accelerate the data transfer speeds; this way you can achieve the full potential of your mobile phone or 3G data card.

Please note that a mobile amplifier cannot produce a signal in an area with absolutely no reception. A mobile amplifier CAN amplify a VERY WEAK signal, so the output signal is VERY STRONG.

One way to ensure that the mobile amplifier will work for you is to find a location, in your home or outside in the immediate vicinity, where your mobile phone picks up a certain amount of the signal, even if the signal is weak.

Here, a mobile amplifier will amplify your weak signal and a strong signal will be produced at the output signal. If you have any questions or would like to discuss a solution, feel free to contact us.

 

Can I use a Mobile Amplifier in my home?

Yes, Mobile Amplifier products are specially designed for easy installation and can be used in both your home and a business. Many users want to use their mobile phones instead of the expensive landlines and many need a stronger signal for their home office.

 

Can I use a Mobile Amplifier product in my company?

Absolutely. Most companies invest a lot of money in mobile service subscriptions for the benefit of the owners, employees and customers. In a business situation, more than anywhere else, a mobile fortress is necessary, not a luxury item.

 

What are the benefits of using a mobile amplifier?

The most obvious advantage of the use is the amplification of the mobile signal. The signal is best in the area where the amplifier is placed.

For example, when a mobile amplifier is installed, an area where you have an unreliable signal of only 1 or 2 bars will be converted to an area where you have the full 4 bars of reception. In some cases, people who do not receive a signal are able to create a mobile hotspot.

This enhancement of mobile reception will result in improved, clearer phone quality and fewer dropped connections.

Mobile amplifiers also improve the signal for broadband data services such as EVDO, HSDPA etc. so that the speed will increase.

 

Which frequency amplifier do I need?

Most cellular providers broadcast their network on a 900 or 1800 MHz frequency band, or both. High-speed data networks or 3G services are broadcast on the 2100 MHz band.

To ensure compatibility, your amplifier must use the same frequency as your mobile operator. To determine which amplifier you need, please contact our support center. The support center can advise you on the best model that suits your needs.  

 

Can I install the amplifier myself?

Absolutely. No technical knowledge is required to install the mobile amplifier package. Each package contains everything you need to improve mobile coverage in your home / office. The package also contains the instructions that will guide you step by step through the simple installation

 

Which payment method do you have?

You can pay for your order with your credit card, via iDeal, PayPal, Sofort Banking, Bancontact / MisterCash or bank transfer. 

 

Is payment by bank transfer possible?

Yes this is possible. At step 2/2 of the check-out you choose payment method bank transfer. You will then receive a payment link and details for transferring the amount within 24 hours.  

 

Is payment possible via Bancontact / MisterCash?

Yes this is possible. At step 2/2 of the check-out you choose payment method Bancontact / MisterCash. You will then receive a payment link from us within 24 hours for paying your order. 

 

Is payment possible via Sofort Banking?

Yes this is possible. At step 2/2 of the check-out you choose the payment method Sofort Banking. You will then receive a payment link from us within 24 hours for paying your order. 

 

How is my amplifier delivered?

All orders are shipped via DHL express and are normally delivered within 1 to 4 business days. Your order will be shipped from our warehouse and you will receive information so you can track your order once it has been shipped from the warehouse. If you have any questions about the status of your order, you can also contact us.

 

Do you have a return policy?

 Yes, we offer a 15-day money back guarantee. You can return the signal amplifier for a refund within 15 days of receipt. Returns must be returned to our location for processing. To process a return, please contact us. Returned goods must contain all original parts, literature, warranties and packaging and must be in the same condition as when you received them.

Refund for the returned product will cover the product price and VAT. Postage and handling charges are non-refundable. Returns that do not meet the requirements will be subject to a repackaging fee of 20% of the purchase price (excluding VAT). Damaged products, cosmetic or otherwise, will be subject to a restocking fee, which will be reviewed on a case by case basis.

If the order has been shipped, it is the responsibility of the buyer to receive the order and possibly return it according to the return policy. Orders that are refused at the designated delivery address may incur a 20% repackaging fee.

 

Are all amplifiers the same?

Mobile Amplifiers offers the largest selection of mobile coverage solutions on the market. With our wide choice of solutions we guarantee that we have the right choice for you!

Amplifier units vary depending on the frequency and power.

Different providers use different networks to broadcast their signals. We have single-band amplifiers for specific networks, dual-band amplifiers that work on multiple networks and tri-band amplifiers that work on multiple networks and 3G. Our solutions vary based on power, that is, effective coverage area.

Our products can cover small offices and homes smaller than 250 square meters, as well as locations of 5000 square meters or more, such as hospitals, hotels and commercial office buildings. Our solutions are categorized in ‘Home / Business Solutions’ or ‘Building Amplifiers’. If you have specific need and would like to speak to one of our technical team, please contact us.

 

What makes Mobile Amplifier different from the competition?

We are number 1 in service to customers and proud of our product, knowledge and experience. We are also happy to offer the Price Match Guarantee.

We understand that there is competition in our market, but we believe that our products are superior in quality to our competitors.

We were the first company in the region to sell mobile amplifiers and several companies have come and gone since then. Many competitors have stolen our product brand, part numbers, FAQ and testimonials from us online and advertise with FALSE information.

Don’t be fooled by them, we are the manufacturer and employ a team of staff, including technical support and telecom engineers, they are available to answer your questions. Another point that sets us apart from our competition is the Top Quality of our products.  

Because we actually produce our products instead of buying them from any company in China, we can guarantee you the cheapest prices and the best quality. Our products are of such high quality that we work directly with the network administrators who send their customers to us to solve the customers’ need for full coverage.

Use of this equipment may require a license. Contact the government agency authorized to use. Signalbooster.eu cannot grant you the approval or license for the purchased equipment on this website, request it from the network or the relevant registered authority.

According to the R & TTE directive, all our amplifiers are fully in accordance with the directive and CE approved by licensing authority.